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Customer satisfaction is very important to us here at The School Photography Company, the products that we offer are bespoke therefore we endeavour to dispatch all orders within 28 days. However, group photograph products that have associated student names require the school to approve that the names are correct; this can sometimes cause a delay. Once we receive the schools approval, you will be notified by email and your order will be dispatched within 28 days of receipt of this approval.

If you haven’t received your order, or confirmation of its dispatch, within 28 days please contact us either by email on or call 01295 250812 and a member of our customer care team will be happy to help.

Help and information

We always have fantastic new offers available for our customers. When you select to receive special offers you will be notified of promotions and discounts that might be of interest to you. We respect your privacy, we’ll never pass your personal details on to a third party, please see our Privacy Policy for further information